Your reservation may be subject to changes, cancellations, or relocations without prior notice due to circumstances beyond PUERTA 57’s control, arising from the use of the stadium by Real Madrid C.F. and/or the management of the Santiago Bernabéu Stadium.

If your reservation falls on a match day, event, or concert at the Bernabéu, please note that reservation times will be adjusted according to the event schedule, usually requiring the restaurant to be vacated approximately two hours before the event. These times are for guidance only and may vary.

• For matches starting at 4:15 p.m.: Puerta 57 will remain closed all day and will reopen for dinner service at 8:30 p.m.
• For matches starting at 9:00 p.m.: Puerta 57 will remain open until approximately 5:00 p.m., at which time the restaurant will be vacated and will stay closed until the following day.

If your reservation falls within these time slots, our team will contact you to cancel, change, or modify your booking.

Table allocation is based on the size of the party and the order in which reservations are received. Guests who book first will be seated at the tables closest to the glass window.

If you would like information about the table assigned to you, please contact us.

Please note that it is not possible to guarantee or change your table location in advance if space does not allow it or if no alternative tables are available

No. Although our restaurant is located inside the Bernabéu stadium—due to policies and agreements with the club—we cannot open our doors to our customers to watch football matches. The space is reserved as a VIP box for Real Madrid season ticket holders and VIPs.